FAQ
Frequently Asked Questions
Have more questions about working with Stellar AI? Check out the answers to our most common questions.
Categories
Company
- What kind of company is Stellar AI?
- Stellar AI is a 'technology partner' that solves corporate business problems with AI technology. We are not just a development outsourcer; we aim to understand our clients' perspectives, tackle problems together, and create real business results.
- How does Stellar AI work?
- We work based on three core principles: 'Rapid MVP', 'Field-First', and 'Data Security'. We don't just stay in the office; we visit our clients' sites to discover real problems, develop core features quickly to reduce the risk of failure, and protect client data securely throughout the process.
Services
- Which industries do you specialize in?
- We are not limited to specific industries. Through project experience in various fields such as e-commerce, manufacturing, finance, and healthcare, we have both industry-specific solutions and cross-industry problem-solving capabilities.
- What makes you different from other AI companies?
- We focus more on 'solving business problems' than on 'AI technology' itself. Our biggest differentiator is creating practical solutions that actually work in the client's environment and are valued by users every day, rather than just showcasing fancy technology.
Project
- How do I start a project?
- It starts by sharing a simple idea or concern through the 'Submit Project Inquiry' on our website. A dedicated PM will then be assigned to understand the details and propose an optimal solution with a transparent quote.
- How long does a project usually take?
- It depends on the project's scale and complexity, but an MVP project to quickly validate core functions usually takes about 1-2 months. A full system implementation typically takes 3-6 months on average.
- How is the cost determined?
- We primarily use a 'Time & Material' basis, calculating costs based on the number of engineers and the project duration. This allows for flexible responses to requirement changes and ensures a reasonable project cost. We share the estimated cost and scope transparently during the initial consultation.
Technology
- Can it be integrated with our existing systems?
- Yes, of course. We have extensive experience integrating with almost all types of corporate systems, including ERP, CRM, and MES. We securely integrate data in the most optimal way, such as through APIs or direct database connections.
- Can we trust you with our company's critical data?
- Absolutely. Data security is Stellar AI's top priority. We apply industry-leading security protocols and strictly adhere to our clients' security policies. We treat your data not just as 'data', but as your 'most important asset'.
- Can we choose to develop only the features we want?
- Yes, you can. We aim for 100% custom development, not a packaged solution. We design and develop the necessary AI models and features tailored to your business logic and data characteristics.