Privacy Policy

Effective Date: January 1, 2025

1. Purpose of Processing Personal Information

Stellar AI Inc. (hereinafter referred to as "Company") processes personal information for the following purposes. Personal information being processed will not be used for purposes other than the following, and if the purpose of use changes, the Company will take necessary measures such as obtaining separate consent in accordance with Article 18 of the Personal Information Protection Act.

• Service provision and contract fulfillment
• Member management and identity verification
• Customer inquiry and complaint handling
• AI system integration service provision
• Marketing and advertising

2. Personal Information Collection Items and Methods

Collection Items:

• Required: Name, email address, contact information, company name
• Optional: Company size, industry sector, inquiry details
• Automatically collected: IP address, cookies, service usage records, visit history

Collection Methods:

• Website contact form submission
• Inquiries via email, phone, or fax
• Seminar and event registration
• Information provided by partners

3. Personal Information Retention and Use Period

The Company processes and retains personal information within the retention and use period stipulated by law or the retention and use period agreed upon when collecting personal information from data subjects.

• Service contract: 5 years after contract termination
• Consumer complaints or dispute handling: 3 years
• Payment and supply records: 5 years
• Contract or withdrawal records: 5 years
• Website visit records: 3 months

4. Rights of Data Subjects

Data subjects may exercise the following personal information protection rights with the Company at any time:

• Request access to personal information
• Request correction if there are errors
• Request deletion
• Request suspension of processing

5. Personal Information Destruction Procedure and Method

Destruction Procedure:

Information entered by users is transferred to a separate database (or separate documents for paper) after the purpose is achieved and stored for a certain period according to internal policies and related laws before being destroyed immediately.

Destruction Method:

• Electronic files: Deleted using low-level formatting so records cannot be reproduced
• Personal information printed on paper: Shredded or incinerated

6. Personal Information Protection Officer

The Company has designated a Personal Information Protection Officer to oversee personal information processing and handle complaints and remedies related to personal information processing.

7. Security Measures for Personal Information

The Company takes the following measures to ensure the security of personal information:

• Administrative measures: Establishment and implementation of internal management plans, regular employee training
• Technical measures: Access control to personal information processing systems, installation of access control systems, encryption of unique identification information, installation of security programs
• Physical measures: Access control to server rooms and data storage areas

8. Cookies Installation and Operation

The Company uses 'cookies' to store and retrieve usage information in order to provide personalized services to users. Cookies are small amounts of information that the server operating the website sends to the user's computer browser and may be stored on the user's computer hard drive.

• Purpose of using cookies: Analyze user access frequency and visit times to understand user preferences and interests for targeted marketing and service improvement
• Cookie installation/operation and refusal: You can refuse to save cookies in the Tools > Internet Options > Privacy menu at the top of your web browser

9. Changes to Privacy Policy

This Privacy Policy is effective from January 1, 2025, and if there are additions, deletions, or corrections to changes according to laws and policies, they will be announced through announcements at least 7 days before implementation.